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NHS Northwest: Revolutionizing healthcare training with game-based simulations

NHS Northwest reports three years of successful training with Attensi game-based simulation training that reduces training time, increases competency and keeps staff on the frontline.

67%training time reduction
95%enhanced IT system understanding
92%boost in IT system confidence
95%staff engagement

*Statistics gathered from Liverpool University Hospitals NHS Foundation Trust and Clatterbridge Cancer Center

"Attensi training was exciting and reminded me of SIMS, which I love to play. It’s highly personalized, using my name and an avatar that looks like me."

Aimee Clark in maroon scrubs with a clip-on microphone, in front of a Clatterbridge Cancer Centre backdrop
Aimee ClarkSenior Therapeutic Radiographer | Clatterbridge Cancer Centre

Three years of innovation, efficiency, and engagement

Attensi is celebrating three successful years of collaboration with NHS Trusts across the Northwest. As well as achieving time and cost efficiencies this partnership has brought innovative, engaging, and effective training to major hospitals, including Clatterbridge Cancer Centre and Greater Manchester Mental Health Trust.

By using Attensi Process, staff can train on new systems and routines within a virtual replica of their workplace, significantly reducing classroom training time. The results have been impressive:

  • Reduction in user training time, from 6 hours to just 2 (*Statistics Gathered From Liverpool University Hospitals NHS Foundation Trust)
  • 95% increased their understanding of IT systems (*Statistics Gathered from the Clatterbridge Cancer Center).
  • 92% increased their confidence in using IT systems (*Statistics Gathered from the Clatterbridge Cancer Center).
  • 95% of the Trust engaged with the training (*Statistics Gathered from the Clatterbridge Cancer Center).

As Jacqui Cooper - Chief Nursing Information Officer at Health Innovation Manchester & NHS GM points out, taking key staff away from wards for extended periods of time simply isn’t an option.

“Nurses have 12-hour shifts where their patients are always the priority. With Attensi training, they can focus on their patients while completing relevant modules in three-minute bite-sized sessions. The simulation training is engaging, and we knew we were on the right track when one nurse completed her training module on a night shift, causing others to try to beat her score. There's no way a nurse can or should be in a classroom for eight hours, so with three-minute training modules that can be completed on a shift, that's the pure joy of Attensi. We absolutely could not bring those nurses out to classroom training for eight hours. We just shouldn't do that. It's not an effective use of time.”

Jacqui Cooper from NHS
Jacqui CooperChief Nursing Information Officer | Health Innovation Manchester & NHS GM

On measuring competency Jacqui adds,

“The difference with Attensi is we can see the competency so we can pick up at the board level. You know, how many staff have attended the training, are competent with the training, and I suppose more importantly, are not competent. And we've never been able to do that before to actually be able to prove that we've closed the knowledge gap and we've got full compliance.”

Ensuring patient safety with engaging, personalized training

The training is vital to help keep patients safe, as explained by Ethan Darry, Digital Training Coordinator:

“I train staff on a digital prescribing platform, so it’s important they understand it fully. Patient safety is paramount at the NHS, and without staff using EPMA correctly, patient care can be jeopardized. Attensi ensures staff are competent with EPMA by creating a safe space where they can practice, build confidence, and complete tasks correctly through repetition. The wards are that busy that they cannot release staff for a long space of time."

Ethan Deering from the NHS
Ethan DeeringDigital Training Coordinator | Greater Manchester Mental Health NHS Foundation Trust
A woman in scrubs works on a laptop in a hospital lounge beside overlaid Clatterbridge Cancer Centre simulation screens

The game-based nature of the training makes it highly engaging for NHS staff rather than a tick-box exercise. Aimee Clark, Senior Therapeutic Radiographer at Clatterbridge Cancer Centre,

“We need regular updates on the digital technology we use to work efficiently. Attensi training was exciting and reminded me of SIMS, which I love to play. It’s highly personalized, using my name and an avatar that looks like me. With headphones on, I’m fully engaged and feel like I’m in a workplace setting. Since Attensi training, I use Meditech more efficiently, streamlining appointments to 10-12 minutes, allowing me to see and help more cancer patients per day.”

Aimee Clark in maroon scrubs with a clip-on microphone, in front of a Clatterbridge Cancer Centre backdrop
Aimee ClarkSenior Therapeutic Radiographer | Clatterbridge Cancer Centre

Naomi Fraser, Information Governance Manager and Data Protection Manager at Clatterbridge Cancer Centre praises the personalization of the training,

“Attensi training has helped me train a large number of staff in their preferred learning style. Mindful of the Staff Disability Network, Attensi means I don’t have to run through the same content three times in visual, kinesthetic, and auditory formats, saving a lot of time. The training is absorbed through reiteration, making it refreshing and engaging.”

Attensi’s relationship with NHS Northwest is set to continue and expand.

About Attensi: Attensi is a leading training and performance platform that combines psychology, technology, and gaming principles. Since 2013, Attensi’s game-based simulations and training solutions have empowered organizations worldwide to develop their workforce through engaging, interactive training experiences that have a real impact. With a focus on innovation and cutting-edge AI technology, Attensi is shaping the future of learning and development. Clients include Circle K, Hiscox, YMCA, London Business School, Boehringer Ingelheim, and KPMG. Attensi has offices in Oslo, London, Boston, Cologne, and Stockholm.

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